Training awareness teams
An awareness team is only as good as its preparation.
The awareness team is the first point of contact, standing on the side of those affected. We prepare it for busy hours, unclear reports and difficult decisions.
What we teach
- How to stay approachable and able to act as a team, even in crowds and late at night
- Survivor-centered handling of boundary violations and discrimination
- Confidentiality, taking sides with those affected, and the limits of your own role
- Clear communication and escalation paths during the event
- First support for those affected, without taking decisions away from them
- Self-care and setting boundaries in stressful situations
Who is it for?
Awareness teams at film festivals, awards ceremonies, premieres, theaters and concert halls, clubs and cultural events, paid or volunteer. Also security, entrance and bar staff, if they are to receive reports.
Formats
- Format
- Compact training or multi-part course
- Place
- On site or online
With space for situations typical of your event.
What is different afterwards
Your team knows its limits: what it can do, what it must leave alone and when to call in support. Even when the first report is vague, it listens, asks questions and knows what it may pass on. And it knows how to end a shift without taking what it experienced home.
Have you experienced something yourself?
We are not a counseling service. Independent services can help you free of charge and confidentially.
Ready to train your awareness team?
Write to us. We tailor the training to your event.